FAQ

How do I place an order?

Placing an order with LABONNI is easy! Simply browse our online store, select the items you'd like to purchase, and add them to your cart. Follow the prompts to complete your purchase securely through our checkout process.
What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), and Apple Pay.
How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Are your products covered by a warranty?

Yes, we stand behind the quality of our products. All LABONNI sunglasses are covered by a one-year warranty against manufacturing defects. If you encounter any issues with your sunglasses, please contact us for assistance.
Can I subscribe to receive updates and promotions?

Absolutely! Stay in the loop with all things LABONNI by subscribing to our newsletter. You'll be the first to know about new arrivals, exclusive offers, and more. Simply enter your email address in the subscription box at the bottom of our website.
What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.
Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on your location. Please see our Shipping Information page for details.
How can I contact customer service?

Our customer service team is here to help! You can reach us via email at support@labonni.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly.
Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options for retailers and businesses. Please contact our wholesale team at info@labonni.com for more information and pricing.